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Technical Support Engineer

Posted 10 months ago

We are looking for a Technical Support Engineer that good at translating internal engineering speak into clear, concise directions to advise customers and vice-versa. If you are a people person who loves challenges, we want to hear from you.

JOB DESCRIPTION:

  • Provide prompt and accurate feedback to customers.
  • Provide step-by-step technical help, both written and verbal.
  • Document technical knowledge in the form of notes and manuals.
  • On-site service support including testing and commissioning (if applicable).
  • Prepare the training material and provide training to the dealer.

JOB REQUIREMENT:

  • Candidate must possess at least Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic),  Engineering (Mechatronic/Electromechanical) or equivalent.
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Self-motivated and goal-oriented, desire to deliver results.
  • Fast learner and a logical thinker.
  • Ability to work quickly and effectively under deadline pressure.
  • Excellent verbal and written communication skills.
  • Good presentation skills.

Apply Online

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